Our Commitment | More than Just Excellent Care
AUCNY physicians are committed to providing our patients with outstanding medical care. Our team of doctors and staff know the importance of delivering positive experiences for our patients and their families. With that in mind, we continue to seek ways to improve the quality of your office visits.
Highest Quality of Medical Care Available at Convenient Locations
Each patient’s treatment plan is based upon their individual needs, so you can be confident of the correct diagnosis and health management. Our protocols and clinical pathways assure that you and your loved ones will receive the same quality care regardless of which AUCNY office you choose to be seen.
Patient Satisfaction Survey Program
Our goal is to learn the things that we are doing right, and make changes where improvement is needed. We have partnered with a nationally recognized leader in patient satisfaction to learn about the issues which are most important to our patients, and continue to improve in those areas. AUCNY physicians are top ranked nationally when it comes to patient satisfaction.
Centralization of Administrative Services
Through the centralization of administrative functions, AUCNY physicians are able to spend their time caring for their patients instead of dealing with paperwork. All billing, finance and insurance functions are handled at the corporate office, allowing our doctors to do what they enjoy, and do best – treat patients.
Free Wi-Fi Available
We know that time is valuable, so we have equipped all of our office reception areas with Wi-Fi to make the experience with us a bit more enjoyable. While our patients are attending to their clinical needs, family and friends have access to Wi-Fi to finish that project started at the office, browse the latest news, or simply read their emails.